Information Technology Supervisor Job at Insight Global, Greensboro, NC

  • Insight Global
  • Greensboro, NC

Job Description

  • Greensboro, NC (100% Onsite)
  • 6 month contract to hire
  • Must have prior experience working in a hospital or healthcare IT environment
  • Job Description

    Insight Global's client is seeking an IT Supervisor to help lead and transform a growing Field Services operation supporting hospitals, clinics, and healthcare facilities across the region.

    This is a highly visible leadership opportunity for someone who understands healthcare IT, enjoys building relationships, and wants to have a direct impact on how technology support is delivered across a large healthcare network.

    Required Qualifications

    • Experience working in a hospital or healthcare IT environment
    • Strong customer-facing communication and relationship-building skills
    • Experience supporting infrastructure, networking, or field services operations
    • 2-3+ years of experience with switches, network equipment, printers, and scanners
    • Ability to lead through ambiguity and drive operational improvements
    • Strong accountability, professionalism, and problem-solving skills
    • Must currently reside in Greensboro, NC or be willing to relocate

    What You'll Do

    • Lead field services operations supporting approximately 174 healthcare facilities
    • Manage and coordinate two direct-report managers overseeing a team of 27+ field service technicians
    • Design and optimize facility rounding schedules and coverage plans
    • Serve as a key liaison between IT leadership and hospital leadership teams
    • Coordinate resources during major incidents and operational disruptions
    • Drive process improvements and help build a scalable field services model
    • Build strong relationships with facility leaders and clinical stakeholders
    • Help shape and professionalize a growing field services organization

    Preferred Qualifications

    • Prior leadership, supervisory, or team lead experience
    • Cisco networking experience
    • ServiceNow experience
    • Experience supporting multiple locations or distributed environments
    • Major incident management experience

Job Tags

Contract work, Relocation

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