Job Description

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

Responsible to perform massage therapy and other body services techniques to guests to ensure profitability, quality standards and services, and guest satisfaction.

• Perform massage and body treatments to standard of spa protocol.
• Perform treatments to designed standards on a timely basis and provide superior guest services.
• Resolve guest complaints to ensure guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Set up and organize workstation with designated supplies, forms, and resource materials.
• Maintain towel, linen, and supplies.
• Assist customers with questions and sell goods and products to meet retail sales goal.
• Perform other related duties as assigned.     

Qualifications

• Knowledge of therapy concepts, techniques, and assessment.
• Ability to maintain confidentiality of sensitive information.
• Ability to communicate effectively and establish and maintain effective working relationships with staff. 
• Minimum of two years related experience in a spa or resort environment preferred.
• High school education or equivalent. Technical school certification required.
• State and county license required.

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